Recovery
Right of cancellation & cancellation form
The consumer has the right of withdrawal in accordance with the following conditions. In this context, a consumer means any natural person who carries out a transaction without having to deal with his profession, whether independent or not.
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Right of cancellation notice
Right of cancellation
The order can be canceled within 30 days without stating the reason for the cancellation.
The cancellation period is 30 days from the date of receipt of the goods by the customer or an authorized third party other than the carrier.
In order for the right of cancellation to be valid, the customer must make an unambiguous notification to EHP-selling (Euro Hitsauspalvelu Oy, Tarhurintie 14 34130 Ylinen, e-mail: ehpselling@hitsauspalvelu.fi) that he wishes to cancel the transaction. This can be done by letter or email. The model form below can be used, but it is not mandatory.
To ensure the right of cancellation, it is sufficient for the customer to send a notice of the exercise of the right of cancellation before the cancellation period expires.
Consequences of cancellation
When a customer cancels an order, EHP-selling returns the price of the product to the customer. Payments will be refunded no later than 14 days after EHP-selling has received the cancellation notice. Repayment will be made using the same payment method as the payment made, unless otherwise agreed. EHP-selling may refuse to refund until the goods have been returned.
The goods must be returned immediately or no later than within 14 days of the notification of cancellation. You can get instructions on how to make a return from our customer service (ehpselling@hitsauspalvelu.fi).
The customer is liable for any reduction in the value of the goods only if, when testing the condition, properties and operation of the goods, it is found that the deterioration is due to improper handling.
General instructions
Avoid getting the item dirty and damaged. Return it in its original packaging, if possible, and any accessories and packaging materials included with it. If the original packaging is not available, make sure that the packaging protects the goods from damage during transport.
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Cancellation form
You can use this template to unsubscribe:
Address:
Euro Hitsauspalvelu Oy
Tarhurintie 14
34130 Ylinen
Finland
Email: marko.makipaa@hitsauspalvelu.fi
I hereby conclude an agreement with Peru for the purchase of the following item (s):
_______________________________________________________
Ordered (date) (*) ____________ / received (date) (*) __________________
________________________________________________________
Subscriber name / company
________________________________________________________
Customer address
________________________________________________________
Customer's signature (only if the notification is made on paper)
_________________________
Date
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